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Plain answers about WhatsApp

Setting up and managing a WhatsApp account

Almost everything awkward about a WhatsApp account traces back to one design decision: your phone number is your account. Not a username, not an email address — the number. Change the number and you are changing the account identifier, which is why that process has more moving parts than it looks like it should.

This section covers the mechanics: getting registered in the first place, what the six-digit code is for, how to change your display name without changing anything else, and what actually happens to your chats when you move a number or a phone.

Each walkthrough is written for the current app on both iOS and Android, and says plainly where the two platforms differ — because on several of these tasks they do.

Setting up and managing a WhatsApp account — topic hub on Vobo.

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Frequently asked questions

Can I have a WhatsApp account without a phone number?

Not in any supported way. Registration requires a number that can receive an SMS or a voice call. A landline works because WhatsApp will read the code out loud. A VoIP number sometimes works and sometimes does not — WhatsApp blocks many known VoIP ranges.

Can I use one WhatsApp account on two phones?

Yes. Since 2023 you can link up to four companion devices, including a second phone, to one account. The companion devices work when the primary phone is offline, but the account still belongs to the primary number.

Does changing my phone number delete my chats?

No, if you use the built-in Change Number tool on the same phone. Your chats, groups and settings move to the new number. If you instead register the new number from scratch, you start with an empty account.